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Manage billing or restore access

Use the original purchase channel to manage a subscription or recover paid access.

Why this helps

Subscriptions are generally managed through the channel used for the original purchase. The controls you see can differ between App Store, Google Play, web billing and legacy purchases.

Find the purchase channel

Check the Moolah account currently signed in, then look for the store or billing source shown with the subscription.

Purchase pathWhere to manage it
App StoreUse Manage in App Store with the Apple account that purchased Moolah
Google PlayUse Manage in Google Play with the Google account that purchased Moolah
RevenueCat Customer CenterUse the Customer Center action shown inside Moolah
RevenueCat web billingUse the web billing or manage-subscription action shown for that purchase
Legacy Stripe purchaseUse the management route supplied for that legacy purchase or contact support

Restore a store purchase

  1. Sign in to the same Moolah account and store account used for the purchase.
  2. Open the subscription or access screen in Moolah.
  3. Choose Restore Purchases.
  4. Wait for Moolah to check the App Store or Google Play purchase.
  5. Reopen the paid area and confirm access.

You’re finished when…

If access is still missing

Contact support with the Moolah account email, purchase channel, approximate purchase date and a non-sensitive receipt reference. Do not send full card details, passwords or store credentials.

Contact Moolah support

Search Learning Centre

Contact Moolah supportOpen the mobile support conversation and provide the details needed to help you continue.Fix a bank connectionRecover when consent does not open or the connection does not finish.Get helpManage billing or restore accessUse the original purchase channel to manage a subscription or recover paid access.Build your Net Worth pictureBring what you own and owe together, with current values and no double counting.Connect your accountsBring your supported accounts and recent financial information into Moolah.Create a goalDefine something you want to work towards and track your progress.Plan your next 12 monthsBuild a realistic forecast, find potential savings and spot the months that need a buffer.Learning centreRead your CashflowSee what happened, compare it with your plan, and know what to do next in Moolah on Web, iOS or Android.Understand your longer-term directionRead how your current choices could affect future goals and financial independence.Give next cycle’s money a jobUse Income Mapping to plan what available money will fund next.Review your monthCheck what changed and make one useful adjustment to your plan.How Moolah connects your moneyBuild a living picture of your money and use it for your next decision.Why I built MoolahMoolah exists to help you live well now, care for what comes next and stay in control of your financial direction.How to get control of your moneyBuild a clear picture of what is happening, choose a practical review rhythm and act on the issue that matters most.How to get one month ahead with moneyBuild an income pool for the next period safely, whether your useful rhythm is monthly, fortnightly, weekly or payday-aligned.How to make a financial decision with confidenceCompare financial options using the same assumptions, see the trade-offs and keep the final choice in your hands.How Moolah connects to your financial dataUnderstand the consent flow, read-only access and the control you keep over a connection.Add or change a cashflow itemKeep your future income and spending assumptions realistic.